Go Big – Goal Setting for 2015


It's the start of a new year, folks, in case you hadn't heard. This is the time when people make New Year's Resolutions, of course. And it's also the time when a bunch of other people criticize New Year's Resolutions -- or make fun of them. Which camp are you in? Well, we're not going to wade into that battle, but . . . Goals are different than resolutions. Hitting a certain revenue number (a goal) can be powerful and effective. Trying to eat fewer cookies after work (a … [Read more...]

2015 – Start Here


It's a New Year. It's brand new. You can look at the coming year as a completely blank piece of paper. Nothing is written on it. Though the paper contains nothing but possibilities -- and though there are no words there now -- one thing is certain... You can be sure that in 365 days, that paper will be filled, just as 2014 is now written and past. And another thing: the paper is only so big. You don't get unlimited space to fill. This is your time. This is the year ahead. So … [Read more...]

A Tale about Fencing


This story was passed along to me recently by Tom Kirk, Oregon Territory Manager for CertainTeed. The story concerns fences, but I think you'll quickly see how it relates to the roofing business, too. The story is about a homeowner who wanted a new fence for her backyard. She called three fencing contractors to get bids. The first guy arrived twenty minutes late and asked to go into the backyard so he could measure the property line. When he was done, he went out to his truck for five … [Read more...]

Art and Science: A Story about Roofing


Mrs. Prospective Customer calls and needs a new roof. On the phone, you discover that your company is not the only one bidding on the job. Over the next few days, in a few conversations, you try to win the customer to your side. She has questions and reservations, but you are professional, patient, and persistent. Your efforts succeed: you get the job. Working on your customer's new roof requires science: you install the right products in the right places, and you end up with a well-built … [Read more...]

Focus in the Internet Age


Be honest: have you ever surfed the web when you were supposed to be working? Yes, you have. You know you have. We've all done it. The internet can be great: it contains a lot of interesting and entertaining stuff. And it helps connect us with a lot of people. But that is a blessing and a curse. It's good to be interested, entertained, and connected. Except when you shouldn't be. The internet makes it too easy to mentally leave work. You can be in the workplace, at your work … [Read more...]

Rod Menzel at the upcoming Best of Success Conference


Our own Rod Menzel, contributing editor of Roof Insight, will be speaking at the upcoming Best of Success conference in San Marcos, Florida. Rod's talk, on the morning of September 22, is titled "Creative Communication to Win Customers." It will focus on best sales techniques in today's very competitive and rapidly changing world. As he does here on the Roof Insight site, Rod will be providing ideas of real value to roofing contractors. Roofing Contractor Magazine's Best of Success conference … [Read more...]

Roof Insight Show: Bill Baley of CI Services – Ep. 5


Bill Baley of CI Services A self-described "association junky" and "cat herder" shares his thoughts on running a business and making an impact. Have a listen to our most recent show. There are a lot of great ideas -- and a lot of food for thought here! Bill Baley started his company, CI Services, in 1992. He has achieved a lot with the company since then. Bill combines a real friendly, open attitude with a dedication to professional and high standards. The combination has helped Bill … [Read more...]

Leadership and the Business Machine


A good business is like a machine. You've heard this before, but it is worth repeating. A good business runs. Like a machine, it does its job. It brings about a result, and repeats. Like a machine, a good business is a system. A business system is where each member of the team knows the job that they've got to do -- and they do it each day. In a machine, each part has its job to perform. A good machine doesn't have extra or unnecessary parts. The leader is in charge of the machine -- … [Read more...]

The difference between a successful person and others is…


Another great comment by Vince Lombardi.  Sure, there are many reasons why a person -- or a business -- does not achieve success. But those who are truly committed -- and who act accordingly -- have a much better shot. If you're not reaching your goals and you're completely committed to them, what can you change? What can you do better? Don't lose your will -- lose instead the habits and distractions that are keeping you from success. Thank you to Lee Cannon for the great photo of … [Read more...]

Clean up your inbox with Unroll.me


Have you signed up with Unroll.me yet? If you get too many annoying or "sales" emails, you need to use this service. (It is completely free -- and we are not being paid to promote this tool.) Unroll.me takes all those unimportant emails and combines them into one nice and tidy message that you receive once a day. Unroll.me puts you in a better position to quickly and effortlessly deal with your emails. (Or -- if you choose -- you can decide to ignore all of them.) A cleaner inbox is … [Read more...]